Job Information
Guardian Life Senior Corporate Security Specialist in Bethlehem, Pennsylvania
Is the opportunity to join a culture where “We Do the Right Thing,” and “We Courageously Shape Our Future Together” important to you? If so, Guardian is seeking a talented and motivated individual to join our team as Senior Corporate Security Specialist.
In this role, you will be a key contributor to the Global Security Operations Center (GSOC) Team working on potential incidents, such as emergency and/or crisis situations that would threaten the safety or security of Guardian’s people, property, and business operations. This position requires knowledge of security threat environment, critical thought, knowledge, and use of Microsoft Office (Teams, Word, Excel, PowerPoint), knowledge and use of security focused computer applications including C-CURE 9000, Victor Video Surveillance System, ISOS Travel Tracker, Risk Management.
You will
Work as an integral member of the physical security team, collaborate closely with security operations, risk, intelligence, and other corporate colleagues on day-to-day operations.
Provide leadership with the GSOC operators by collaborating, evaluating, and considering events that have potential impact to Guardian.
Demonstrate professionalism, sound judgment and regard for confidentiality and preserve personal and professional integrity beyond reproach.
Oversee and coordinate the day-to-day GSOC Operations.
Ensure quality control with writing incident reports (D3), standardization, customer service, and verbal communications.
Lead contingent workers in day-to-day operations.
Monitor access control, video surveillance system, travel security and command center alerts.
Triage all delivered risks through virtual command center.
Mitigate emergencies and alert proper personnel (Guardian stakeholders, local emergency service).
Escalate information received concerning risks to Guardian assets to physical security leadership expeditiously.
Maintain the GSOC playbook and update GSOC procedures in a timely manner.
Be the primary after hours point of contact for contingent workers to evaluate potential risks to Guardian business and escalate as needed.
You have
Minimum of 5 years corporate security or law enforcement experience.
GSOC or intelligence fusion center experience.
At least two years of supervisory experience in a GSOC or fusion center.
Bachelor’s degree preferred, or equivalent, relevant security experience and training.
Extensive knowledge and experience with GSOC security systems and technology solutions (CCURE 9000, Victor video surveillance, ISOS Travel Tracker, and other security applications).
Proficient with Microsoft Office Products (Teams, Word, Excel, PowerPoint).
CCURE 90O0 Certification is a plus.
First-Aid, CPR, AED Instructor is a plus or able to obtain within 1 year.
Risk, Threat, Crisis Management Certifications, ASIS Certification, PSP or CPP are a plus.
Other Skills Required:
Strong critical thinking and analytic capabilities.
Strong written and oral communication and people skills.
Ability to communicate with and address all levels of personnel in a professional and effective manner.
Exercises initiative and independent judgment within established guidelines and procedures.
Ability to observe, triage, prioritize and communicate concerning common and crisis situations calmly and efficiently.
Excellent leadership skills, coaching, mentoring, and motivating the team.
Proficiency with Microsoft Office (Teams, Word, Excel, and PowerPoint).
Experience with security systems and processes, such as access control, video surveillance, and risk management and crisis communications software such as Everbridge or Alert Media is a plus.
Flexibility to adapt well to fluid and evolving situations.
Leadership Behaviors:
Demonstrates technical competency and functional expertise.
Actively coaches, mentors, and rewards team members
Demonstrates the courage to make complex decisions and have candid conversations.
Understands the importance of customer centered organization.
Reporting Relationship
As our GSOC Senior Security Specialist, you will work in the Physical Security department and report to the Crisis & Intelligence Manager, who reports to our Head of Security Intelligence & Risk Assessment. You will manage the contingent GSOC Operators.
Location /Travel
Onsite role - 5 days in the Bethlehem, PA office.
Salary Range
$57,330.00 - $94,185.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
Our Promise
At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
Inspire Well-Being
As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
Health Care
Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
Dental plan
Vision plan
Health care accounts – flexible spending, health reimbursement, and health savings accounts
Critical illness insurance
Life and Disability Insurance
Company-paid Life and Disability insurance plus voluntary supplemental coverage
Accident insurance
Retirement and Financial
401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
Complimentary 1:1 financial guidance with a licensed Fidelity representative
Time Off and Remote Work
Flexible work arrangements (part in-person/part remote)
Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
Paid parental leave and paid family and medical leave policies
Emotional Well-being and Work-Life
Emotional well-being, mental health, and work/life resources powered by Spring Health
Wellness programs, including fitness program and equipment reimbursement
Child, adult, and elder back-up care support through Bright Horizons
Adoption assistance
College planning
Tuition reimbursement
Student loan assistance
Commuter benefits in select metropolitan areas
Equity & Inclusion
Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:
Employee Resource Groups:
Colleague Connection Committees
Community Involvement Committees
A culture that encourages colleagues to bring their authentic selves to work
Voluntary self-ID
Pronunciation and phonetic spelling of names
Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.
Equal Employment Opportunity
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
Accommodations
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .